Welcome to Orchid Supported Living
At Orchid Supported Living Limited, we provide high-quality, person-centred housing and support services across Birmingham, the West Midlands, and surrounding regions
Our mission is simple — to help individuals live fulfilling, independent lives in safe, caring, and inclusive environment
We support adults with a range of complex needs, including forensic mental health conditions, learning disabilities, autism spectrum disorder, physical disabilities, and acquired brain injuries. Whether someone requires short-term care, long-term accommodation, or floating outreach support, our experienced team delivers compassionate care that empowers choice, dignity, and growth.
About Us
Who We Are
Orchid Supported Living Limited is a trusted provider of supported housing and complex-care solutions for vulnerable adults across Birmingham and neighbouring regions
We aim to offer consistent, compassionate, and flexible support that enables individuals to reach their full potential, build confidence, and enjoy meaningful lives within their communities
Our Commitment
Every person deserves the opportunity to live with dignity, independence, and hope.At Orchid Supported Living, we make that possible.
- Safe, well-maintained, and welcoming homes
- 24-hour tailored support where required
- A focus on personal development, community inclusion, and wellbeing
- Transparent communication with families, commissioners, and professionals
- A trauma-informed, recovery-focused approach in everything we do
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Contact us today to learn more about placements or referrals.
📞 0121 769 1215. Email: info@orchidsl.co.uk
Our Services
Comprehensive Supported Living Options
We provide flexible, person-centred supported living across Birmingham and the surrounding areas. Our services are tailored for people with forensic mental health conditions, physical disabilities, acquired brain injury (ABI) and associated needs
What we offer
Support
Support packages from a few hours a day to full 24/7 specialist care
Daily Living
Practical help with daily living: independent living skills, shopping, cooking and personal care
Community
Support to access community resources, education, work and social activities
How we work
We partner with local authority commissioners, health and social care professionals, and accommodation providers. Our goal is to help people maintain their own tenancy and live as independently as possible—while knowing they can rely on the right level of care when they need it
Personalised support
Just as in our residential homes, every plan is highly personalised and structured around each person’s needs, strengths, preferences and goals
Where we operate
Our West Midlands supported living services are managed from our Birmingham offices
Housing Provider Partners:
We are proud to work alongside
Housing Provider Partners
Contact Us
We welcome referrals, partnership enquiries, and general questions. Our friendly team is always happy to help
Get in Touch
Address
Orchid Supported Living Limited
Suite 54, Fairgate House
205 Kings Road, Tyseley
Birmingham, B11 2AA
Telephone: 0121 769 1215
Email: info@orchidsl.co.uk
FAQ
What services does Orchid Supported Living provide?
Orchid Supported Living offers personalised, person-centred support for adults with a range of complex needs. This includes forensic mental health, autism, learning disabilities, acquired brain injury (ABI), physical disabilities, substance misuse recovery, and individuals requiring rehabilitation or step-down support.
We provide flexible support packages ranging from a few hours per day to full 24/7 care
Who is eligible to use your supported living services?
Our services are available to adults aged 18 and over who require support to maintain independence in a safe and structured environment.
We work closely with local authorities, NHS Trusts, social workers, housing providers, and family members to ensure appropriate placements
What types of accommodation do you offer?
We provide a range of living environments tailored to individual needs, including:
1. Shared accommodation with 24-hour staffing
2. Solo/individual supported living units
3. Short-term, respite, and emergency placements
4. Floating/outreach support for people in their own homes
5. All homes are safe, well-maintained, and designed to promote independence and wellbeing.
How do you ensure the safety and quality of your services?
We operate in line with Care Quality Commission (CQC) standards and follow robust internal quality-assurance processes.
This includes:
Regular health & safety checks
Risk assessments
Safeguarding procedures
Staff supervision and audits
We work in partnership with commissioners, local authorities, and health teams to ensure high-quality, safe, and compliant services.
What training do your staff receive?
Our support team receives comprehensive training covering:
Person-centred care
Safeguarding adults and children
Mental health awareness
Learning disability & autism support
Positive Behaviour Support (PBS)
Medication administration
First aid and infection control
De-escalation & conflict management
Staff also receive ongoing professional development and refresher training to ensure excellence in care.
How are individual support plans created?
Each person receives a tailored support plan developed collaboratively with:
The individual
Their social worker or care team
Family or advocates (where appropriate)
Our key staff
Support plans reflect personal goals, risks, daily-living needs, cultural background, and long-term aspirations. Plans are reviewed regularly to ensure they remain effective and relevant.
Do you accept emergency or urgent placements?
Yes. Orchid Supported Living is able to support:
Emergency placements
Crisis accommodation
Short-term or respite stays
Step-down from hospital or residential care
Our team responds promptly to referrals, subject to assessment and vacancy availability.
How can I make a referral or request more information?
You can contact us directly to discuss a referral, placement availability, or general enquiries:
📞 0121 769 1215
Email: info@orchidsl.co.uk
We welcome referrals from professionals, local authorities, the NHS, families, and self-referring individuals